Terms and Conditions
Terms and Conditions
These Terms and Conditions apply whenever you access the website globa-visas.net, regardless of how or where you access the website.
"Client" or "you" or "your" or "their" means the individual visiting this Website
"Client Area" means the secure online system managed by AUSTRALIANVISA-ETA which allows Clients to enter and update their personal information and access our Service from any computer with internet access.
"AUSTRALIANVISA-ETA" or "australianvisa-eta.com" or "we" or "our" means AUSTRALIANVISA-ETA or any of our subsidiary companies.
"Profile" means the information provided by the Client about the Client and, if applicable, about the Client's family.
"Service" means the Visa or Travel Service provided by AUSTRALIANVISA-ETA. A detailed description of what is included in your Service can be found at australianvisa-eta.com.
"Terms" mean these terms and conditions.
"Working Day" means a day on which banks are open for business.
"Website" means australianvisa-eta.com
Licence and Website Access
AUSTRALIANVISA-ETA grants you a limited licence to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of AUSTRALIANVISA-ETA. This license does not include any resale or commercial use of this Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This Website or any portion of this Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of AUSTRALIANVISA-ETA. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of AUSTRALIANVISA-ETA without express written consent. You may not use any meta tags or any other "hidden text" utilising our name or trademarks without our express written consent of . Any unauthorised use terminates the permission or license granted by AUSTRALIANVISA-ETA. You are granted a limited, revocable, and nonexclusive right to create a
hyperlink to the home page of our Website so long as the link does not portray AUSTRALIANVISA-ETA, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any AUSTRALIANVISA-ETA logo or other proprietary graphic or trademark as part of the link without express written permission.
All content included on this Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of AUSTRALIANVISA-ETA or its content suppliers.. The compilation of all content on this Website is the exclusive property of AUSTRALIANVISA-ETA and protected by the laws which apply in the countries we operate in and international copyright laws. All software used on this Website is the property of AUSTRALIANVISA-ETA or its software suppliers, and is protected by local and international copyright laws.
Disclaimer of Warranties and Limitation of Liability
THIS WEBSITE IS PROVIDED BY AUSTRALIANVISA-ETA ON AN "AS IS" AND "AS AVAILABLE" BASIS. AUSTRALIANVISA-ETA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, AUSTRALIANVISA-ETA DISCLAIMS ALL WARRANTIES. AUSTRALIANVISA-ETA DOES NOT WARRANT THAT THIS WEBSITE, ITS SERVERS, OR E-MAIL SENT FROM AUSTRALIANVISA-ETA ARE FREE OF ERROR, VIRUSES OR OTHER HARMFUL COMPONENTS. australianvisa-eta.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
To the extent that liability cannot be excluded, the liability of AUSTRALIANVISA-ETA, its directors, officers, employees, and consultants is limited to the cost of the service AUSTRALIANVISA-ETA provides to the Client.
To the greatest extent possible by law, the Client must indemnify and hold harmless AUSTRALIANVISA-ETA, its officers, employees, agents and related companies (Indemnified Persons) against all Liabilities (including legal costs on a full indemnity basis) incurred by the Indemnified Person in connection with the provision of the Service by AUSTRALIANVISA-ETA, except the Liability arising from the negligence or default of any of the Indemnified Persons.
2. Terms of Service
When you visit AUSTRALIANVISA-ETA, send e-mails to us or by communicating via the Client Area, you consent to communicating with us electronically and agree that all such communications (including agreements, notices, disclosure, etc.) satisfy all legal requirements to be in writing.
We will communicate with you by e-mail, sending a message through the Client Area or by posting notices on this Website. If you do not respond to any communication related to the provision of the Service within two (2) working days, we will prepare the Service based on the information previously provided by you.
AUSTRALIANVISA-ETA reserves the right not to respond to any query which is not sent through the Client Area. You can elect to discontinue all future correspondence from AUSTRALIANVISA-ETA at any time by selecting the "Remove Your Details" link in the Client Area of our Website. AUSTRALIANVISA-ETA will not be responsible for any loss of data or immigration advice resulting from the Client selecting to unsubscribe their details.
If you use this Website, you are responsible for maintaining the confidentiality of your Profile and password, and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your Profile or password.
When accessing the Client Area, you are required to enter your email/username and password each time. Since access to your Profile is protected by your email/ username and password, it is very important that you protect your password by making it known ONLY to you. To protect your personal details, we recommend that you do not disclose your password to anyone, including family members and friends.
AUSTRALIANVISA-ETA will not be held responsible for any access gained by third parties to your personal Profile, whether the login details were provided by you or were otherwise obtained.
The Visa Assessment is a free questionnaire which is completed on our Website. It has been specifically designed to provide you with a preliminary assessment of your ability to satisfy the Visa criteria for your selected visa/permit type. You should not rely on this result alone as a true indication of your ability to apply for migration.
If you wish to obtain a realistic assessment of your eligibility for your selected visa, you should complete both the Visa Assessment and Online Interview. Once you have completed these steps, you can elect to engage one of our Migration Consultants to act on your behalf OR purchase a Service prepared by one of our Migration Consultants to allow you to self-manage the application process.
Information Provided by the Client
AUSTRALIANVISA-ETA will use and rely on information provided by the Client in the provision of the Service. AUSTRALIANVISA-ETA will not independently verify or assume responsibility for the accuracy or completeness of such information. Accordingly, the information provided by the Client must be correct, including date of birth, qualifications and work history, contact details, etc. If the information provided by the Client is not correct, the Service may not be accurate.
Any advice provided to you should not be used by any third party as each case varies depending on the particular circumstances of the applicant and the applicant's family. Such action will result in an immediate breach of our Copyright terms as set out above.
Provision of Service
Upon registering your interest, you are able to purchase a Service offered by us. Upon payment, we will endeavour to have the Service delivered to you within the time frame provided for in the Service description. However, in certain cases this may take longer, depending on the complexity of the Client's Profile.
Once the Service has been prepared, the Client will be notified and the Service will be made available for download through the Client Area. In the event that the Service documents are not accessed by the Client within two (2) days of preparation, they will be emailed to the account nominated by the Client in the registration process. The Service to be provided to the Client may vary from time to time.
The Service also takes into account current and publicly available immigration legislation and policies. AUSTRALIANVISA-ETA cannot be held responsible for any inaccuracy arising from changes to such legislation and policy which are not publicly available at the time the Service is provided or which may occur after the Service has been provided to the Client.
The Client is encouraged to seek additional guidance from one of our Migration Consultants and/or make independent enquiries before relying on the information provided as part of the Service.
AUSTRALIANVISA-ETA cannot offer taxation, business, education or investment advice. Any information provided by our employees on non-migration related matters should only be interpreted as general information and the Client should obtain professional advice regarding these matters.
Types of Services
AUSTRALIANVISA-ETA offers a selection of Services which vary depending on the country a person is seeking to migrate to. A brief introduction to these Service types can be viewed by clicking the appropriate link below. A detailed description of what is included in your Service can be found on the Website.
Electronic Travel Authority (ETA)
*Upon completing the ETA application form provided on AUSTRALIANVISA-ETA, your request for an ETA will be submitted instantly. The system used for issuing an ETA via this Website interfaces with and checks data from other Australian Government systems. Your ETA grant is subject to approval from the Australian Government.
In the majority of instances your ETA will be processed and granted within minutes. However, if any details have been entered incorrectly or are incomplete, your application may be delayed.
In some instances, an ETA visa applicant may receive a 'referral' message from the Australian High Commission. In this instance, you will be contacted through the Client Area and will be required to provide additional information in order to proceed with your application. Please note that if any request for further details is made by AUSTRALIANVISA-ETA, your ETA application will not be processed until the requested information is received.
** Visitor and Business Entrant Short Validity ETAs are valid for 12 months from the date of grant, or for the life of the passport if it is less than 12 months.
Prior to making payment for the ETA, you will have an opportunity to review all the details you have provided on your screen and make changes if necessary. If you have made an error, it is important that you correct it before proceeding. Once you have confirmed the details, you will be prompted to enter your credit card details for the non-refundable service charge. If you find out later that you have made a mistake, you can either make a new application (and incur another service charge) or contact your nearest Australian visa office.
In the event that you have an existing visa or you are in Australia at the time we attempt to process the ETA, the fee you have paid to AUSTRALIANVISA-ETA for another ETA is non-refundable. In such circumstances, we will issue you with confirmation of your current ETA status and the charge is applied to cover costs for the use of our system resources.
Please do not arrange any travel to Australia until you have received email notification that your ETA request has been approved by the Australian Government. AUSTRALIANVISA-ETA takes no responsibility for changes to a client's travel plans due to ETA processing.
E Visitor Visa (EVV)
Upon completing the EVV application form provided on AUSTRALIANVISA-ETA, your profile will be reviewed by one of our migration consultants who will then submit your electronic application directly with the Department of Immigration and Border Protection (DIBP). Your EVV grant is subject to approval from the Australian Government.
In some cases, it is possible for an EVV to be processed and granted within minutes. However, if any details have been entered incorrectly or are incomplete, your application may be delayed. In other
instances, you may be required to provide additional documentation, such as bank statements, evidence of employment and travel itinerary after the application has been lodged. In these cases, processing can take up 2-10 working days after the documentation has been provided and in the event that your application is referred to an overseas post for verification, there will be further delay.
An EVV is valid for 12 months from the date of grant and permits you to stay in Australia for 3 months from the date of entry.
Prior to making payment for the EVV, you will have an opportunity to review all the details you have provided on your screen and make changes if necessary. If you have made an error, it is important that you correct it before proceeding. Once you have confirmed the details, you will be prompted to enter your credit card details for the non-refundable service charge. If you find out later that you have made a mistake, you can either make a new application (and incur another service charge) or contact your nearest Australian visa office.
In the event that you have an existing visa or you are in Australia at the time we attempt to process the EVV, the fee you have paid to AUSTRALIANVISA-ETA for another EVV is non-refundable. In such circumstances, we will issue you with confirmation of your current EVV status and the charge is applied to cover costs for the use of our system resources.
Please do not arrange any travel to Australia until you have received email notification that your EVV request has been approved by the Australian Government. AUSTRALIANVISA-ETA takes no responsibility for changes to a client's travel plans due to visa processing.
Working Holiday Visa
Upon completing the Working Holiday Visa Assessment and Online Interview provided on AUSTRALIANVISA-ETA, the information will be used in order to lodge an electronic application directly with the Department of Immigration and Border Protection (DIBP). Your Working Holiday Visa is subject to approval from the Australian Government.
Prior to your Working Holiday Visa application being submitted with DIBP, one of our migration consultants may contact you via telephone to confirm that the information provided in our online application form is correct and also to request that a copy of your passport ID page be sent to us for verification purposes.
In most cases, your Working Holiday Visa application will be submitted to DIBP within 48 hours of payment. However in certain instances, we may require clarification of information you have provided and we will not be able to lodge the application until this additional information is required. If any details have been entered incorrectly or are incomplete, your application may also be delayed.
You must be outside Australia at the time of application and also at the time of visa decision. Therefore you must not arrange any travel to Australia until you have received email notification that your Working Holiday Visa has been approved by DIBP. AUSTRALIANVISA-ETA takes no responsibility for changes to a client's travel plans due to DIBP processing delays.
The average DIBP processing period for a Working Holiday Visa application is six (6) days. If additional documents are required such as health or character checks, this will affect the average processing period. In such cases, you will receive detailed instructions as to the specific documents which are required and how to obtain them.
In the event that the Working Holiday Visa application is refused by DIBP due to health or character reasons not fully disclosed at the time of completing the online application form, the fee you have paid to AUSTRALIANVISA-ETA is non-refundable.
Online Support Service
Online Support Service enables clients to contact a Migration Consultant for the duration of their subscription to Online Support. During this subscription period, clients are permitted to submit profile or visa-related questions, specific to their profile, via the Client Area.
We endeavour to have one of our service team members or Migration Consultants reply to your query within two (2) working days of receiving the question. In some cases, however, it may take longer than the two (2) working days. This will depend on the nature of the question.
AUSTRALIANVISA-ETA reserves the right not to respond to questions that:
do not relate to migration matters; or
are not submitted in English; or
are not related to the Client's Profile; or
are not appropriate.
If multiple questions are submitted in one session, AUSTRALIANVISA-ETA reserves the right to request that the Client resubmit the questions separately, or to limit the amount of questions asked in a 24-hour period.
Some of the Services AUSTRALIANVISA-ETA offers include a complimentary Online Support subscription. Complimentary subscription periods begin the first time you download your Guided Visa Application Service Service documents or when they are delivered to you by email, whichever occurs first. Complimentary subscription periods also begin once the Professional Consultation is completed.
Professional Consultation Service
The client must book the date and time of the consultation by selecting the "Book Consultation" option in the Client Area or by contacting one of our offices and speaking to a Client Services Consultant.
Any pre-paid fee will be forfeited if the client is not reachable at the number provided or does not contact our office at the booked consultation time and does not provide at least twenty-four (24) hours notice of cancellation. If you need to cancel or reschedule the consultation, you can provide notice either through the Client Area of the Website, or by telephone within the 24 hour period specified.
As the client telephone consultation is a one-time exclusive engagement, no further advice will be provided at its conclusion. Any further consultations, either by telephone or e-mail, with a Migration Consultant are not covered by the Professional Consultation Service fee. If a further consultation(s) is desired and/or required, the client may choose to purchase an additional telephone consultation or another migration service.
Some services from AUSTRALIANVISA-ETA include a complimentary consultation.
All clients are required to telephone our office at the assigned time. The complimentary Professional Consultation must be utilised within 10 days of provision of the Guided Visa Application Service documents.
If the client has already paid for the Professional Consultation Service and then opts to cease the engagement for any reason, without providing notice as stipulated above, there will be no entitlement to a refund.
Guided Visa Application Service
The Guided Visa Application Service from AUSTRALIANVISA-ETA will help you self-manage the various steps involved with the visa application process, providing access to personalised advice and instructions on how to manage the migration process.
Managed Visa Application Service
The Managed Visa Application Service from AUSTRALIANVISA-ETA is the most comprehensive immigration service provided by us. We will handle your application from start to finish; with the attention to detail that can only be provided by registered Migration Consultants with an exhaustive knowledge of immigration law.
Upon payment of the Managed Visa Application Service fee OR return of the signed Acceptance Form it will be deemed that you have engaged the services of AUSTRALIANVISA-ETA for the purpose of fully preparing and submitting your visa application to the relevant regulatory and government bodies. The Managed Visa Application Service will be provided in accordance with the Managed Visa Application Service - Terms of Engagement as available in the Client Area.
All our senior Migration Consultants are registered with the relevant regulatory body which authorises them to provide immigration and visa advice in their respective country of specialisation. To view the requirements in each respective country, please select your preference below:
AUSTRALIANVISA-ETA Virtual Assistant
AUSTRALIANVISA-ETA Virtual Assistant is a web assistant designed to help web users navigate around our site and find general information with ease. MEVA provides auto-generated responses with links to specific areas that can be found manually on the AUSTRALIANVISA-ETA website.
MEVA is not a substitute for a registered migration consultant or registered migration lawyer and will not provide any migration advice. AUSTRALIANVISA-ETA recognises that only a registered migration consultant or migration lawyer is allowed to provide migration advice.